Privacy Policy

Version: 10/16/2026.

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GUTTERS TECH – JL REMODELING GROUP

PRIVACY POLICY

Our Privacy Policy explains:

• What information we collect on our website and why we collect it.
• How we use this information.
• How long we will retain this data.

Your privacy is important to us, so please take a moment to familiarize yourself with our practices.

References to the company/responsible party are made through the use of terms such as “JL Remodeling Group” “site,” “we,” “our,” “with us,” and words such as “you,” “your,” and similar expressions refer to our customers or users of our website. By visiting and using the site, you automatically accept the conditions described below, which make up our Privacy Policy.

INFORMATION WE COLLECT

Important: You are not required to provide information through our website. However, without providing certain information when requested, you may not be permitted access to some functionalities you wish to use, or we may not be able to contact you to provide requested service. We collect information to provide better services to all our users, and it occurs as follows:

Collection of Personal Information

We may collect personal identification information from users, such as Name, Email, and Phone number.

“JL Remodeling Group” will use this information to contact users. Such data may be stored and used in accordance with Law 13.709/2018 – LGPD and Article 7, Item VIII of Law 12.965/2014 (Marco Civil da Internet).

Use of Your Personal Information

Whenever you access and use our website, we receive and store automatically, when necessary for the performance of our work, information including your IP address and cookie information related to the personal information you provide.

We will only make your personal information available, without prior notice, when: (a) required by law, regulation, legal process, or applicable government request; (b) for investigation purposes of possible violations by public authorities; (c) for fraud investigation or security purposes; or (d) to protect against harm to the rights, property, or safety of our site, our users, or the public as required and/or permitted by law, especially Law 13.709/2018.

We will store these data in our system and keep them securely until your registration is deleted from our database, which can be requested by the user at any time via email: “jl.remodeling@hotmail.com“, through which any right provided for in Article 18 of Law 13.709/2018 can also be exercised, such as:

• confirmation of the existence and access to the data;
• data correction;
• anonymization, blocking, or deletion;
• revocation of consent, in accordance with paragraph 5 of Article 8 of this Law.

Sharing

We clarify that we will not pass the collected data to third parties unrelated to the activities of “JL Remodeling Group” nor will we share your data without a legitimate purpose and legal basis with partners, operators, service providers, among others who are not in compliance with our security policies and current legislation.

We will not, under any circumstances, rent or sell your data.

Data Storage Period

The data collected by “JL Remodeling Group” will be maintained until you request otherwise, with its exclusion, or when it is no longer necessary for the intended purpose, unless there is another reason for its maintenance, such as the fulfillment of a legal obligation or the need to preserve the data to ensure the exercise of rights of “JL Remodeling Group”.

Security

“JL Remodeling Group” has physical, electronic, and administrative security measures that protect personal data and your information. These protection measures help us prevent fraud and unauthorized access to information and maintain the integrity of data. Additionally, we have an Internal Security Policy so that our employees have restricted access to your personal information and ensure they understand the importance of respecting the privacy and intimacy of the data subjects, ensuring your data remains always protected.

User Rights and Age Restriction

All listed rights may be exercised by you at any time through the channel: “jl.remodeling@hotmail.com“.

• Access. The user may request information about which data is stored and for what purpose.
• Rectification. The user may request the correction/update of any personal data, as it is their responsibility to keep it always updated.
• Deletion. The user may request the deletion of their personal data in the following situations: I) when they are no longer necessary for the purpose for which they are used, or II) when they no longer consent to the terms set forth here.
• Information About Data Sharing. The user may request at any time, as deemed necessary, information about with whom, how, and why their data is shared.
• Anonymization. The user may request the anonymization of their data, making it impossible to determine who the data belongs to.

If you are under 12 years of age, you must not provide your data on our platform without the supervision and specific consent of a legal guardian, which must be requested via email to “jl.remodeling@hotmail.com“. If the provision of data is identified to be non-compliant with our policy, the data will be immediately deleted.

Changes to This Document

“JL Remodeling Group” reserves the right to change this privacy policy whenever necessary to comply with its activities and/or legal obligations. The date of the last update will always be noted at the start of the document.

All changes to this document will be duly published on our “site,” and the history of its versions will be properly stored.

Data Protection Officer (DPO)

This individual will be responsible for guiding the company’s employees on practices to be adopted regarding the protection of personal data, connecting the Controller, Data Subjects, and the National Data Protection Authority (ANPD). The Data Protection Officer can be contacted via the following email: jl.remodeling@hotmail.com

Claims of Rights

If you believe that our site or any content on it violates a right, you may inform us via email at “jl.remodeling@hotmail.com” although “JL Remodeling Group” reserves the right to remove or keep such content, according to the rules and guidelines of Law 12.965/2014 and 13.709/2018.

Additionally, you acknowledge that “JL Remodeling Group” cannot be held responsible for any damages arising from content generated or published by third parties, except in cases expressly provided for in Law 12.965/2014.

Authorization

By filling out and sending your data through our contact form available on our site, you are authorizing the processing of your data in accordance with our Privacy Policy.

SUMMARY

In summary, we respect your privacy. When connecting with us, we want our users to know that their personal and information data are secure. We are dedicated to providing them with a safe and pleasant experience. The personal information stored by our site helps us better understand our customers’ interests, and our efforts to serve them with the best possible service never cease.

If you still have questions, please contact us through the available service channels on our site.

SMS / Text Messaging

We may send text messages to phone numbers you provide when you request a quote, schedule service, or otherwise opt in to receive messages from Gutters Tech (JL Remodeling Group). Message types include appointment and estimate reminders, job updates, follow-ups after storms or heavy rain in your area, review requests, and customer-care replies.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help. Consent is not a condition of purchase.

We will not share or sell your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing. Mobile information may be shared only with service providers that help us deliver messages (for example, our messaging platform). Text messaging originator opt-in data and consent will not be shared with any third parties.

For help, call (504) 305-0325 or email the address listed on this site.